I called the Casino department on April 24th as soon as they opened at 10EST I got through within 10 minutes. On ApI received the offer of complimentary Oceanview Room + $500 Casino Cash + Princess Plus (gratuities, drink package, wifi). We look forward to helping you plan your cruise vacation! Alternatively, please try calling us again at 1-66 as we are trying to add additional call center staff to address demand. We’ll contact you as soon as we can so you can take advantage of this offer. Just email with the subject line: “ April 23 casino offer” and please include your name, the best phone number to reach you and your desired voyages in order of preference. Because we know your time is valuable, we’ve also set up a specific email address for you to use. If you tried to call us recently about the exclusive casino offer emailed to you on April 23 with the subject line: “Plan to win in 2021 with this special offer,” you might have waited longer than we’d like to speak to a representative due to higher-than-expected demand. Hopefully the cruise we want will still be available when they get around to calling me back, here was the email they sent Saturday morning:

I'm on the waiting list for a call back, I had to email them instead of wait 4ever on the phone.

Man you must be a high roller, my offer is the same but for just $250 free play.

Emerald princess casino cruise